MySoftware13 Support

No, you can access bundle redemption pages from any standard browser on mobile, tablet or desktop. The only exception is offers that require an installer or app, then you will need the device to run the app.

To reach our bundle pages, please be sure you're entering the URL provided on step 1 of your voucher into the address bar. The address bar is at the very top of the browser window, usually next to the browser controls. Please do not use the search bar.

Please double check you're typing the redemption website unlock code and item number correctly.